Shipping Policy

Thank you for choosing our collection of women’s clothing and accessories. We are committed to providing you with reliable, efficient, and transparent shipping services to ensure your orders arrive in a timely and satisfactory manner. This Shipping Policy outlines all details related to order processing, delivery timelines, shipping costs, and other relevant logistics information to help you make informed decisions.
Order processing time typically takes 1-3 business days from the date of your order confirmation. During peak seasons (such as holidays, sales events, or promotional periods), processing time may be extended to 3-5 business days due to increased order volume. We strive to process and dispatch all orders as quickly as possible, and you will receive a shipping confirmation email with tracking details once your package has been shipped. Please note that business days exclude weekends and public holidays, and orders placed after 3:00 PM (local time) will be processed on the next business day.
We offer shipping services to most countries and regions worldwide. Delivery times vary depending on your location and the shipping method selected: Standard Shipping typically takes 7-15 business days for domestic orders and 10-25 business days for international orders; Express Shipping (if available) takes 3-7 business days for both domestic and international destinations. Please be aware that international shipping may be subject to customs clearance procedures, which can cause occasional delays beyond our control. We are not responsible for delays caused by customs inspections, local postal service issues, or unforeseen circumstances such as natural disasters or transportation disruptions.
Shipping costs are calculated based on your order weight, destination, and selected shipping method. You can view the exact shipping cost before completing your purchase by entering your shipping address in the checkout process. We occasionally offer free shipping promotions for eligible orders (e.g., orders meeting a minimum purchase amount). Such promotions will be clearly stated on our website, and free shipping will be automatically applied at checkout when the eligibility criteria are met. Please note that free shipping promotions may not apply to certain remote regions or international destinations, and additional fees may be incurred for oversized or overweight items (such as large handbags or outerwear).
Once your order is shipped, you can track its progress using the tracking number provided in the shipping confirmation email. Simply visit the relevant courier’s website and enter the tracking number to view real-time updates on your package’s location and delivery status. If you do not receive your tracking information within 48 hours of order processing, please check your spam or junk mail folder before contacting our customer service team.
For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the product price or shipping cost and will be collected by the courier upon delivery. We recommend checking with your local customs office for information on applicable duties and taxes before placing an order to avoid any unexpected costs.
If you have not received your order within the estimated delivery time frame, please contact us within 30 days of the shipping date. We will assist you in investigating the status of your package with the courier. Please note that we cannot be held responsible for lost or stolen packages if the tracking information shows that the package has been successfully delivered to the specified shipping address. We recommend selecting a secure delivery location or requiring a signature upon delivery if you anticipate being unavailable to receive your package.
We reserve the right to modify this Shipping Policy from time to time. Any changes will be posted on our website, and your continued use of our services following the posting of changes constitutes your acceptance of the revised policy. If you have any further questions about our shipping services, please refer to our FAQ section or contact our customer service team for assistance.